Terms of Service

Winter Wonderland Christmas Event:

1. Goody Bags: These are available on a ‘first come, first served’ basis and are subject to availability.
2. Event Capacity: The event has limited capacity and entry is subject to availability.

Winter Wonderland Discounted Treatments Terms and conditions :

1. Offer Availability: All promotional offers are valid only for a limited time and are subject to availability. They may be withdrawn at any time without prior notice.
2. Purchasing Conditions: Offers are only valid for purchases made during the specified promotional period. Services must be purchased, and paid in fullat the time of booking,to qualify for theadvertiseddiscounts.
3. Polynucleotides (4 x Sessions):

3. • Original price: £1400, now £840. Save £560.
   • Sessions must be completed within 12 months of purchase.

4. Hydra-Facial Platinum (Buy 4, Receive 2 Free):

4. • Original price for 6 sessions: £1050, now £700. Save £350.
   • Free sessions are only available when 4 full-priced sessions are purchased together.
   • All sessions must be used within 12 months of the first treatment.

5. Emsculpt NEO (6 x Sessions):

5. • Original price: £3000, now £1500. Save £1500.
   • Discount applies only to packages of 6 sessions purchased during the promotional period.
   • Sessions are non-transferable and must be completed within 12 months of purchase.

6. Emsculpt Face (6 x Sessions):

6. • Original price: £3000, now £1500. Save £1500.
   • Must be used for 6 full sessions. No partial refunds for unused sessions.
   • Sessions must be completed within 12 months.

7. Platelet-Rich Plasma (PRP – 4 x Sessions):

7. • Original price: £1000, now £700. Save £300.
   • All sessions must be scheduled within 12 months of purchase.

8. Premium Dermal Fillers:

8. • 1ml: Original price £399, now £300. Save £99.
   • 3ml: Original price £1197, now £840. Save £357.
   • 5ml: Original price £1995, now £1325. Save £670.
   • Offers apply to single transactions only. All filler treatments must be booked and completed within 12 months of purchase.

9. Non-Transferable: Discounts and offers are non-transferable and cannot be redeemed for cash or combined with any other promotions, discounts, or vouchers.
10. Cancellation Policy: Cancellation of booked appointments without 48 hours’ notice may result in forfeiture of the session or applicable fees. No-shows are subject to the same conditions.
11. Medical Suitability: Treatments may require an initial consultation to determine medical suitability. If deemed unsuitable, the provider reserves the right to refuse service, and an alternative solution may be offered.
12. Legal Disclaimers:

12. • Prices are subject to change. Any changes to pricing will be announced prior to the purchase.
    • The provider reserves the right to modify or cancel offers at their discretion.

13. Contact Information: For questions or more details about the offers, please contactinfo@ddclinical.com

Terms and Conditions for the 30% Off Discount Card

1. Offer Overview
   • The 30% off discount card can be redeemed for services in the salon during January and February 2024.
   • Services included:
     • BBD (Brazilian Blow Dry)
     • Extension Fitting
     • Balayage
     • Highlights
2. Card Purchase
   • The discount card is priced at £15 and must be purchased in advance to be eligible for the discount.
3. Eligibility and Usage
   • The card can only be used by the person named on the card at the time of purchase.
   • It is non-transferable and cannot be shared or used by multiple individuals.
   • The discount applies to full-price services only and cannot be combined with any other offers or promotions.
4. Booking and Payment
   • Advance booking is required to redeem the discount.
   • When booking, clients must mention that they hold the 30% discount card.
   • The card must be presented at the appointment to receive the discount.
   • Any remaining balance for services must be paid in full at the time of the appointment.
5. Restrictions
   • The discount card is valid for services booked and completed between 1st January 2024 and 29th February 2024.
   • The card cannot be used for retail products or combined with loyalty rewards.
   • Missed appointments or cancellations with less than 24 hours’ notice will forfeit the ability to use the discount for that appointment.
6. Refunds and Expiration
   • The £15 purchase fee for the discount card is non-refundable under any circumstances.
   • The card will expire on 29th February 2024, and any unused discounts will be void after this date.
7. Salon Rights
   • The salon reserves the right to refuse the discount if the terms and conditions are not met.
   • This offer is subject to availability, and the salon reserves the right to modify or withdraw the offer at any time without notice.

Terms and Conditions for “Recommend a Friend” Voucher Offer

1. Offer Overview
   • Refer a friend to the salon and both you (the referrer) and your friend (the referee) will receive a £50 voucher each.
   • Vouchers can be redeemed against salon services or treatments.
2. Eligibility
   • The referrer must be an existing client of the salon.
   • The referee must be a new client who has not previously visited the salon.
   • The referee must mention the referrer’s name when booking their first appointment to qualify.
3. Voucher Issuance
   • The referrer will receive their £50 voucher after the referee has completed and paid for their first appointment.
   • The referee will receive their £50 voucher during their first appointment.
4. Voucher Validity
   • Vouchers are valid for 12 months from the date of issue.
   • The expiration date will be clearly stated on the voucher, and extensions will not be granted.
5. Voucher Usage
   • Vouchers can only be used on salon services and treatments, not retail products.
   • Vouchers cannot be redeemed for cash, transferred to another person, or combined with other offers or discounts.
   • If the value of the service is less than £50, no change or credit will be given for the remaining balance.
6. Restrictions
   • Vouchers cannot be used to pay for the referee’s first appointment.
   • Only one referral voucher can be used per person per appointment.
7. Additional Terms
   • The salon reserves the right to verify the eligibility of both the referrer and the referee.
   • Any fraudulent or misleading use of the referral program will result in the forfeiture of vouchers.
   • The salon reserves the right to modify or withdraw the “Recommend a Friend” offer at any time without notice.
8. General
   • By participating in the “Recommend a Friend” offer, both referrer and referee agree to these terms and conditions.

Terms and Conditions for Black Friday Week Offers (29th November 2024 to 1st December 2024)

1. Offer Validity
   • These offers are only valid from 29th November 2024 to 1st December 2024.
   • Appointments or purchases must be made during this promotional period to qualify for the discounted rates.
2. Treatment-Specific Details
   • HydraFacial (6 sessions): Original price £1050, now £735.
   • HydraFacial Scalp (6 sessions): Original price £720, now £550.
   • Laser Hair Removal: Enjoy 50% off all courses. Pricing varies based on the selected course.
   • CO2 Facials (3 sessions): Original price £4800, now £2700.
   • Skin Tags & Mole Removal: Receive 30% off the standard price.
   • Anti-Redness / Pigment Clearing Laser (6 sessions): Original price £2100, now £1050.
   • Ipixel Laser (6 sessions): Original price £2700, now £1350.
   • Accent Prime (8 sessions): Original price £2000, now £1000 (includes face/body treatments for skin tightening, body contouring, and cellulite reduction).
   • Under Eye Treatments (4 sessions): Original price £1400, now £840 (treatments include Nucleofill Soft, Lumi Eyes, Jalupro Classic).
   • Dermal Filler (UTH):
     • 1ml: Original price £299, now £210.
     • 3ml: Original price £897, now £570.
     • 5ml: Original price £1495, now £850.
   • Hydra-Needling (7 sessions): Buy 5 sessions, receive 2 free. Original price £1750, now £1250.
   • Skin Boosters (4 sessions): Original price £1400, now £900 (includes Profhilo, Jalupro, Nucleofill Strong, Seventy Hyal).
   • Clear Skin or Clear Lift (12 sessions): Original price £3000, now £1500.
3. Salon Products Discount
   • Receive 20% off all salon products purchased during the promotional period.
4. General Terms
   • All offers are subject to availability.
   • Discounts cannot be combined with any other promotions or loyalty rewards.
   • Prices include VAT where applicable.
   • Pre-payment for courses or packages is required to secure the promotional pricing.
   • No refunds are available for unused sessions purchased under these offers.
   • Sessions must be booked within the timeframe specified by the clinic (details provided upon purchase).
5. Eligibility and Appointments
   • These promotions are available to new and existing clients.
   • Advance booking is recommended to ensure availability.
6. Additional Information
   • The clinic reserves the right to modify or withdraw these offers at any time without prior notice.
   • Please consult with a specialist before purchasing treatments to ensure suitability.

For inquiries or bookings, please contact us directly.

Prize draw terms and conditions

1. This prize draw is not sponsored, endorsed, administered by, or associated with Facebook, Instagram or Twitter.By entering the prize draw, entrants release Facebook, Instagram and Twitter in full, from any action or claim arising out of the prize draw.

2. The prizes consist of [xx]: (individually, a “Prize” and together, the “Prizes”). There will be [xx]winners from all eligible entries.

3. No cash alternative will be offered for a Prize, and the Prizes are non-exchangeable and non-transferable. We reserve the right to substitute the Prizes where circumstances deem this necessary.

4. The prize draw is open to UK residents aged 18 or over (excluding Northern Ireland, the Channel Islands and the Isle of Man). Employees and staff of DD, their respective families and agencies or anyone connected with this prize draw are not permitted to enter.

5. Customers who complete these steps will be automatically entered into the prize draw (subject to clause 11 below).Entrants’ attention is drawn to paragraph 6. One entry per person.Entries outside the Entry Period or which do not meet the entry criteria will not be considered.Entry to the prize draw is available to [new customers] only. Internet access is required.

6. General terms and conditions apply, please visit [xx] for more details.

7. The winners will be selected by an independent person]. Winners will be selected from all eligible entries after the Entry Period closes. Each winner will be contacted by DD. If a winner does not confirm acceptance of the Prize within 7 days of notification of the Prize, the Prize will be forfeit and another prize winner will be selected in accordance with the process set out above.

8. Each winner’s name and county will be made available on request once each winner has been confirmed.Please contact DD on [xx].If winners wish to object to their name and county being made available in the winners list they must inform DD when they are contacted by DD for the allocation for their prize.Please note that in such circumstances, we may still be required to share this information with regulators and/or other law enforcement authorities.

9. The result of the prize draw is final, and no correspondence will be entered into. DD reserves the right to cancel or amend the prize draw or these terms and conditions at any time without prior written notice if circumstances beyond DD’s control make this necessary. DD will not be responsible for any entries that are incomplete, lost or delayed or have not been transmitted due to computer error or any other reason which is beyond DD’s control. Proof of entry is not proof of receipt.

10. By accepting the Prize, entrants are deemed to have accepted and be bound by these terms and conditions.

11. The only personal data DD will process about each entrant for the purpose of the prize draw is their name, and for the winner, [their telephone number, email address and postal address] for confirming that they have won the Prize (“Personal Data”).DD will process Personal Data fairly and lawfully in accordance with the principles of the Data Protection Act 2018 and its privacy policy, which can be found at: http://www.[xx]. Any questions about these should be directed to DD. DD will be required, with the winners’ prior consent, to share the winners’ Personal Data with DD’s appointed courier services provider for the purpose of delivering the Prizes to the winners. DD may be required by law or court order to share Personal Data with the police or other law enforcement authorities. To comply with data protection legislation, customers who have opted out of DD marketing will not be entered into the prize draw.

12. The prize draw is governed by the laws of England and Wales and is subject to the exclusive jurisdiction of the courts of England and Wales.

13.Promoter:DD Clinical Limited (“DD”), Frodsham Court, Frodsham Street, Chester, CH1 3JT.

Terms and Conditions for the £500 Gift Voucher, Subscription to Cheshire Life Magazine, and Magnum of Laurent Perrier Champagne

1. Voucher Validity
   • The £500 gift voucher is valid for 6 months from the date of issue. It must be redeemed by the expiry date; no extensions will be granted.
2. Voucher Redemption
   • The £500 gift voucher is valid for treatments at either DD Clinical or DD Hair and Beauty.
   • The voucher can only be used for treatments or services offered at the locations listed and cannot be redeemed for cash or used to purchase other gift vouchers.
   • Any unused balance remaining on the voucher after redemption will be forfeited.
3. Subscription to Cheshire Life Magazine
   • The subscription to Cheshire Life Magazine will begin upon activation. The recipient will receive the magazine for the duration specified, subject to the publisher’s terms and conditions.
   • Chester Racecourse is not responsible for any interruptions or cancellations to the magazine subscription.
4. Magnum of Laurent Perrier Champagne
   • The Magnum of Laurent Perrier Champagne will be provided by Chester Racecourse and is subject to availability. The champagne will be delivered as per the instructions provided at the time of redemption.
   • Chester Racecourse reserves the right to substitute the champagne with a similar product if necessary.
5. Booking Treatments
   • Appointments for treatments at DD Clinical or DD Hair and Beauty must be made in advance, subject to availability. The voucher code/reference must be quoted when booking.
   • If the voucher is used for a treatment requiring advance booking, cancellation or rescheduling may be subject to the provider’s cancellation policy.
6. Loss or Damage
   • Chester Racecourse and the participating businesses are not responsible for lost, stolen, or damaged vouchers, magazines, or products. No replacements will be issued for lost or stolen items.
7. Refunds and Exchanges
   • The voucher cannot be refunded or exchanged for cash. It is non-transferable and must be used by the recipient.
   • Any cancellations or changes to the items received (magazine or champagne) must be dealt with directly through the respective service providers.
8. Use with Other Promotions
   • The voucher cannot be used in conjunction with any other promotions, discounts, or offers unless Chester Racecourse or the participating businesses state otherwise.
9. Fraud Prevention
   • Any attempt to forge, alter, or reproduce the voucher will render it void. Legal action may be pursued for fraudulent activity.
10. General Terms
    • Chester Racecourse and The DD Group reserve the right to amend or cancel the terms and conditions of this offer at any time without prior notice.
    • Accepting the voucher, the recipient agrees to the above terms and conditions.

General Provisions:

1. Changes and Updates: DD Groups reserves the right to modify these terms without prior notice for reasons outside of its reasonable control.
2. Compliance: All offers and promotions are subject to current laws and regulations.
3. Customer Responsibility: Customers are responsible for reading and understanding the terms associated with each offer.